(800) 774-8036

Technical Specialist (Interact)

Orlando, FL
Date Added: March 13, 2020
Software Resources has an immediate long term contract job opportunity for a Technical Specialist (Interact) with a major corporation in Orlando, FL. 

Provide technical development and support for a key campaign management tool, Interact that is used to by our Marketing team to build and run web/mobile inbound real-time campaigns. It also captures guest responses back for analysis on campaign effectiveness. Marketing leverages guest data to build out segments which are then leveraged by the Interact tool via Web/Mobile. Requires expertise "hands-on” Interact tool knowledge and skills in order to support the environment, data and real-time data flows to and from the tool. Need to be able to work with a database and build complex SQL. Should be able to triage database performance issues with SQL being sent to the database from the Interact campaign processing. Able to read explain plans and understand the complexity that sometimes occurs with Interact in the way it send SQL to the database. Able to provide patching and upgrades to the Interact tool. Familiarity with API's and MicoServices (Node JS) helpful to be able to integrate into the Web/Mobile. Coordinate the necessary operations documentation and standards required for compliance and identified best practices and KT to other internal team members. Ensure processes perform in required time to deliver the daily campaigns on time. Engage in effective conversations with the business partners to gather requirements and get their feedback on work produced. Able to solve problems with limited assistance. Able to get up to speed quickly on work. Facilitate and lead meetings with end users. Keeps management, team members and business stakeholders informed of critical issues, status, changes, etc.

Tech Specialist – Interact:
Bachelor's Degree in Computer Science is required. 7+ years of demonstrated experience working as part of large Information Technology (IT) teams and/or IT consulting organizations partnering with clients/business groups to support complex Marketing campaign data environment. Should NOT be someone who is from the business side, or does not have IT experience. Proven technical expertise in Interact tool; Experience with one or more databases such as SQL Server, DB2, etc. Strong SQL knowledge; able to write and read as well as diagnose non performing complex SQL. Knowledge of indexing and explain plans. Familiarity with API's and MicoServices (Node JS) helpful to be able to integrate into the Web/Mobile. This is a plus for a candidate that can work the tool and the integrations.

Don't delay. Join the Software Resources team today!
Software Resources specializes in connecting talented IT professionals with challenging job opportunities that transform jobs into careers.
To meet our clients hiring needs, we continuously source talented IT Professionals with all levels of expertise and in all disciplines. We offer world class major medical, dental and vision benefits, 401(k) with match, short term disability, Life Insurance and AD&D. You, our future employees, can make a tremendous difference to our company and our clients. Please apply to this job and experience the Software Resources difference. You can view all of our jobs at https://www.softwareresources.com/careers/

Company Overview
Software Resources is a national staffing and recruitment firm delivering the best candidates to our clients and the best jobs to our candidates since 1992.
We are a certified woman owned business in business to place contract, contract-to-hire, and direct-hire talent in Technology (IT, creative, marketing), finance, accounting, and executive-level positions. We serve many vertical markets including Entertainment/Media, Cruise Industry/Leisure travel, Hospitality, Government, Personal Care, Professional Services, Energy/Utilities, Security, and Financial Services.
Headquartered in Lake Mary, FL in the Orlando metro area, we have branches and sales professionals across the US. Wherever you're located and whatever the need, count on Software Resources to provide exceptional candidates who are fully vetted and ready to go. Call (800) 774-8036 or visit us online at https://www.softwareresources.com/ and leave the recruiting to us!

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