fbpx
(800) 774-8036

Sr. Program & Project Manager (Fluent in Japanese, Remote or On-Site)

Glendale, CA
Date Added: November 11, 2019
 
Software Resources has an immediate job opportunity for a Sr. Program & Project Manager (Fluent in English/Japanese) in Glendale, CA. Candidate must be fluent in English and Japanese.

Duration: 12 month(s) with potential for extension.
  • We are open to candidates who would work remotely, with occasional travel to locations in Glendale or possibly Seattle.
  • May be required to work an adjusted schedule, e.g. noon-8pm PT to accommodate overlap with Japan time zone
  • Ability to travel to and from Japan as needed.
Job Summary:
The Sr. Program & Project Manager is responsible for delivering complex large-scale Ecommerce software development across multiple disciplines within an assigned portfolio. This role blends program and project management and delivery, coaching and development of team members, and financial and business acumen.

The Sr. Program & Project Manager will oversee, on an annual basis, a combination of one or more programs with multiple project tracks, and multiple medium to large-scale digital projects across web and mobile applications. Programs may also include tracks outside of software delivery. The Sr. Program & Project Manager ensures on-time and on-schedule delivery working closely with Product, Technology, and Design.

Note that candidates must be fluent in English and Japanese and be able to travel to Japan as needed. Candidate will be based in Glendale but may be required to work an adjusted schedule, e.g. noon-8pm PT to accommodate overlap with Japan time zone.

Key Responsibilities include:
Program and Project Estimations
  • Facilitate scope definition, cross-functional estimates and high-level planning workshops
  • Quantify cost factors to deliver program and project deliverables including resources, program and project oversight, objective risk and related contingency
  • Document key assumptions and dependencies established through estimation activities
  • Prepare and present high-level plan with estimates for executives and cross-functional leaders based on estimate outcomes
Program and Project Planning
  • Create full-scale master program and project schedules and communication plans consisting of multiple projects or components
  • Ensure proactive scheduling of key deliverables, milestones and deliverable tasks
  • Establish program and project financial forecasts including resource plans and other expense plans
  • Develop the program and project plans and schedules with cross discipline functional leads
  • Ensure necessary steps and dependencies to deliver programs and projects and their components are established
  • Validate that scope can be completed within timeline and budget
  • Estimate resource needs with help from functional leads
Program and Project Delivery
  • Confidently lead and drive cross-functional projects, components of large programs, and full programs through full delivery life-cycle ensuring project is delivered on-time and on-budget
  • Manage resource assignments, budgets, scheduling, and scope prioritization, and change control
  • Work with cross discipline team members to validate program and project assumptions and review individual program and project plans with senior leadership
  • Ensure proper documentation of scope of work with help from cross discipline functional leads
  • Serve as primary liaison among multiple teams, including Product Management, Design, Technology, vendors and other key functional delivery teams (when appropriate)
  • Communicate regular status updates to program and project executive leadership team on delivery progress, plan updates and budget spend and forecast
  • Monitor adherence to master schedule and milestone commitments
  • Analyze labor demand vs. capacity labor to ensure efficient resource assignments
  • Escalate key issues and risks to ensure timely resolution and mitigation
  • Prevent scope creep and facilitate change requests to ensure impacts to schedule or budget are approved and communicated
  • Use metrics to drive performance, efficiency and forecast improvements
  • Ensure proper program and project closure including retroactives/lessons learned, transition and hand-off to production operations support, and final financial reporting
Supervise Delivery Project Managers
  • May provide leadership and coaching for a small team of project managers (2 to 5 team members)
  • Assist in identifying and analyzing project management staffing needs and team assignments
  • Assist in selection, on-boarding and on-going training for project management staff
Job Requirements:
The following qualifications are required for consideration for this role:
  • Candidate must be fluent in English and Japanese
  • Candidate will be based in Glendale but may be required to work an adjusted schedule, e.g. noon-8pm PT to accommodate overlap with Japan time zone
  • Ability to travel to and from Japan as needed
  • Direct management and accountability for single project budgets of ***-10M in labor
  • Program accountability for program budgets of ***M+
  • 7-10 years of relevant work experience in program and project management with an online retailer, ideally in eCommerce, marketing, merchandising, or operations. Consulting experience is a plus
  • Strong leader and decision maker with at least 4 years of experience in leading large, multidisciplinary digital teams (preferably websites, mobile web, and apps)
  • 2-5 years Agile delivery experience
  • Strong experience gathering and developing requirements from eCommerce solutions
  • 1-2 years mobile application (iOS, Android) delivery experience
  • Minimum 3 years of client management experience in successfully delivering internet solutions, preferably in a global client-service organization
  • Experience in a matrixed responsibility organization working with multiple Product Managers per effort
  • Possesses extensive experience in the basics of program and project management (estimation, program and project planning, resource planning, issue management, risk management, change management, communication planning), and coaching more junior team members in the PM practice
  • Experienced in multiple full lifecycle software deliveries from business development to final software acceptance
  • Led teams with multiple discipline representation (including product management/strategy, technology, design, SEO, and analytics)
  • Proven accomplishment as a driver of multiple programs and projects
  • Proven track record managing individual program and project budgets and budget roll-up of multiple programs and projects
  • Demonstrated analysis/assessment capabilities
  • Able to confidently lead teams to a successful delivery approach; ability to motivate, influence, and drive progress
  • Able to work both collaboratively and independently while maintaining a high level of productivity
  • Able to work under tight timetables and high pressure situations
  • Thrive in a fast-paced environment and able to juggle, shift gears, and maintain a sense of humor; deliver under extreme deadlines and intense business environment
  • Must possess excellent business communication, writing, and interpersonal skills
  • Proactive and solution-oriented when managing issues
  • Comfortable when communicating with executive level (Directors, VPs, SVPs) in presentations, working sessions, and 1-on-1 interactions
  • Practiced in negotiating with others in ways that result in win/win agreements and outcomes
Required Education:
Bachelors or Equiv. Exp.

Don’t delay. Join the Software Resources team today!
Software Resources specializes in connecting talented IT professionals with challenging job opportunities that transform jobs into careers.
To meet our clients hiring needs, we continuously source talented IT Professionals with all levels of expertise and in all disciplines. We offer world class major medical, dental and vision benefits, 401(k) with match, short term disability, Life Insurance and AD&D. You, our future employees, can make a tremendous difference to our company and our clients. Please apply to this job and experience the Software Resources difference. You can view all of our jobs at https://www.softwareresources.com/careers/


Company Overview
Software Resources is a national staffing and recruitment firm delivering the best candidates to our clients and the best jobs to our candidates since 1992.
We are a certified woman owned business in business to place contract, contract-to-hire, and direct-hire talent in Technology (IT, creative, marketing), finance, accounting, and executive-level positions. We serve many vertical markets including Entertainment/Media, Cruise Industry/Leisure travel, Hospitality, Government, Personal Care, Professional Services, Energy/Utilities, Security, and Financial Services.

Headquartered in Lake Mary, FL in the Orlando metro area, we have branches and sales professionals across the US. Wherever you’re located and whatever the need, count on Software Resources to provide exceptional candidates who are fully vetted and ready to go. Call (800) 774-8036 or visit us online at https://www.softwareresources.com/ and leave the recruiting to us!

Apply Now

Fill out the form below to submit your information for this opportunity. Please upload your resume as a doc, pdf, rtf or txt file. Your information will be processed as soon as possible.

 
Thank you for subscribing to job alerts. You will receive a confirmation email.

Sign up for Job Alerts

Fill out the form below to receive job alerts.

An error has occured. Please close this dialog and try again.
Please complete the entire form below to subscribe to job alerts.
This email address is already subscribed for job alerts.
 
Thank you for referring a friend.

Refer a Friend

Fill out the form below to refer your friend for this position.

An error has occured. Please close this dialog and try again.
Please complete the entire form below to refer a friend.
 

Pin It on Pinterest