(800) 774-8036

Senior Accounting Associate

Celebration, FL
Date Added: December 16, 2019
Software Resources has an immediate contract job opportunity for a Senior Accounting Associate with a major corporation in Celebration, FL. 

Provides superior customer service support to end-users and stakeholders utilizing SAP and Concur travel and expense module and commercial card products (corporate travel card, procurement card and central travel accounts). This position will also act as a liaison between The Company and our commercial card issuer, conduct card administration functions, and perform audits to ensure reimbursements are in compliance with Travel & Entertainment policy.

Key Responsibilities:
  • • Professionally responds to customer inquiries by using discretion and judgment, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
  • • Records customer inquiries by documenting inquiry and response
  • • Provides customer support and technical issue resolution via E-Mail, phone and other electronic medium
  • • Maintains positive and trusted relationships with customers
  • • Manages difficult or emotional customer situations
  • • Exceeds Service Level Agreement (SLA) requirements
  • • Establishes strong working relationships with our bank contacts by partnering with them to serve our customer base needs
  • • Conducts card administration functions for all Disney card products
  • • Safeguards employee information
  • • Performs T&E audits to ensure compliance to company policy
Required Qualifications:
  • • Minimum two years of college or business related experience
  • • Minimum one to two years customer service experience
  • • Highly developed sense of integrity and commitment to customer satisfaction
  • • Demonstrates passion for excellence with respect to treating and caring for customers
  • • Demonstrates an ability to multi-task, prioritize and plan work activities to use time effectively
  • • Ability to convey messages quickly and easily, speaks clearly and persuasively in positive or negative situations, listens attentively and seeks clarification, responds well to questions, maintains professional nonverbal communication analogous to situation
  • • Ability to write clearly and informatively with a high level of sophistication; varies writing style to meet needs, presents numerical data effectively, able to read and interpret complex written information
  • • Possess a strong work ethic and team player mentality
  • • Detail oriented with strong organizational skills
  • • Strong presentation skills
  • • Displays a pleasant, patient and friendly attitude
  • • Strong decision making and analytical abilities
  • • Displays a willingness to make decisions, exhibits sound and accurate judgment, supports and explains reasoning for decisions, includes appropriate people in decision-making process; makes timely decisions
  • • Become and remain proficient in all programs necessary to successfully perform the duties and responsibilities of this role
  • • Demonstrates technical skills in a Windows environment, specifically using Microsoft Excel and Outlook
Preferred Qualifications:
  • • Bachelor's degree in Business, or equivalent
  • • SAP experience
  • • Audit and compliance experience
  • • Corporate card program experience
Required Education:
BA/BS degree or equivalent experience

Don't delay. Join the Software Resources team today!
Software Resources specializes in connecting talented IT professionals with challenging job opportunities that transform jobs into careers.
To meet our clients hiring needs, we continuously source talented IT Professionals with all levels of expertise and in all disciplines. We offer world class major medical, dental and vision benefits, 401(k) with match, short term disability, Life Insurance and AD&D. You, our future employees, can make a tremendous difference to our company and our clients. Please apply to this job and experience the Software Resources difference. You can view all of our jobs at https://www.softwareresources.com/careers/

Company Overview
Software Resources is a national staffing and recruitment firm delivering the best candidates to our clients and the best jobs to our candidates since 1992.
We are a certified woman owned business in business to place contract, contract-to-hire, and direct-hire talent in Technology (IT, creative, marketing), finance, accounting, and executive-level positions. We serve many vertical markets including Entertainment/Media, Cruise Industry/Leisure travel, Hospitality, Government, Personal Care, Professional Services, Energy/Utilities, Security, and Financial Services.
Headquartered in Lake Mary, FL in the Orlando metro area, we have branches and sales professionals across the US. Wherever you're located and whatever the need, count on Software Resources to provide exceptional candidates who are fully vetted and ready to go. Call (800) 774-8036 or visit us online at https://www.softwareresources.com/ and leave the recruiting to us!


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