(800) 774-8036

Digital Producer

Celebration, FL
Date Added: January 16, 2020
 
Software Resources has an immediate, long term contract job opportunity for a Digital Producer with a major corporation in Celebration, FL. 

Required Qualifications:
• Bachelor's degree or significant work experience
• Previous experience as a Digital Producer
• Experience working with content management systems and building websites, including daily updating of copy and images for sites, building out new pages, and troubleshooting
• Experience working in at least one of the following:
o eCommerce sites with responsibility for product and pricing load, and experience with troubleshooting issues and understanding complex eCommerce-related integrations with other applications
o Large, complex marketing sites with calendar, feature listings, faceted listings, and feeds from other systems
• Ability to work within a diverse team of resources from strategy, creative, business and technical disciplines
• Experience estimating operational or project costs and level of effort required for each work request
• Previous responsibility for monitoring and staying within budget constraints
• Experience managing requests that include integration with multiple back-end systems
• Experience documenting initiative requirements
• Experience presenting complex messages clearly and succinctly to different audiences with varying level of product and technology knowledge
• High emphasis on guest/customer service with a drive to create and maintain a premium online guest experience
• Able to partner with multiple stakeholders to manage their expectations, gain their acceptance and trust and achieve high client satisfaction ratings
• Able to deliver under extreme deadlines and intense business environment
• Able to understand and clearly communicate technical information to non-technical people
• Basic understanding of the software development process, particularly as it relates to web-based applications
• Strong verbal and written communication skills
• Great organizational skills

Desired Qualifications
• Experience within the travel/tourism industry
• Experience within the media/entertainment industry
• Experience with online marketing of Theme Park products, Vacation Resort, Timeshare or Cruise Industry (e.g., tickets, hotels, air, transportation)
• Experience in Agile, Kanban, and continuous integration processes
• Experience working with clients, business partners, and guests/customers

Job Requirements
• Drive the execution of requests across the Product Management, Creative, and Technology teams
• Resource contributors, schedule and oversee the work on requests
• Partner with and motivate a diverse team of resources
• Identify appropriate resources needed, and develop schedules to ensure timely completion of requests
• Flexible schedule with the ability to ensure accountability for the operation of websites that are functional 24/7; this includes serving as on-call on a scheduled basis, and could include at times responding to emergent situations when not the scheduled on-call
• Clearly organize and forecast deliverables and dependencies
• Ensure proactive scheduling of all aspects of requests and on time deliverables within estimated duration and resources
• Manage the full life cycle of operational requests from requirements through launch
• Juggle day-to-day tasks and have in-depth involvement to allow for early identification of potential challenges
• Monitor request scope and execute change control when additional requests for features or functionality are made
• Elevate situations that may require Production leadership intervention
• Provide weekly status reports and regular updates to the Production leadership
• Proactively identify any risk or conflicts based upon creative, technology or business factors
Proactively look for solutions to implement requests in a more efficient manner

Required Education:
Bachelors or Equiv. Exp.

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